Q: What is FaveTravelSavings.com and Favetrip.com?

A: FaveTravelSavings.Com and Favetrip.com are 2 different travel portals.

You join FaveTravelSavings.Com as a Free Member and gets $50 Travel Savings to buy down from lowest public price available online and get better savings. Get $10 Travel Savings for each friend who joins you as Free Member too. Not enough? Get $1.00 in TravelSavings for each $1.00 you spend on Uniq products.

You join Favetrip.Com as a VIP Member and book at the lowest price guaranteed - membership fee applies. You always get more savings with FaveTrip.Com than FaveTravelSavings.Com. Besides, there is a 110% Best Price Guarantee in FaveTrip.Com. As close to free as travel can be! Membership fee applies.

Q: How do I join FaveTravelSavings.Com as a Free Member?

A: Firstly, you will need a Personal Enroller. This enroller may be another Free Member, VIP Member or a Business Associate.

Visit UniqIntl.Com. Click on “Join Now” and select “Join as Free Member”. At the Personal Enroller field, put in your Personal Enroller ID and “Search”.

Note: After successful registration, you will need to go to your eMail account’s Inbox and look for a Welcome Verification email. Click on confirm and you will be able to access your free FaveTravelSavings.Com’s account. And the $50.00 TravelSavings is found in your TravelSavings Balance.

Q: What if I don’t have a Personal Enroller?

A: In this case, you may proceed to register as a Free Member, VIP Member or Business Associate. During the registration process, choose “No” for Personal Enroller and click on “Search”. Your Personal Enroller shall then show as “HQ”, and you may proceed to complete your registration.

Q: If my friend accidentally clicks on “No” Personal Enroller, can I request for the Free Member, VIP Member or Business Associate to be given back to me?

A: Yes, that is if you have the Name and Member ID of your friend as proof. And you may do that by contacting our Customer Support Team via Help Desk or Let’s Chat.

Q: Can I edit my profile after registration?

A: Yes, except for your registered Name and MemberID, and you may do so via your Member Login.

Q: How do I login to my Member Back Office?

A: Go to uniqintl.com. Click on Member Login, then user your Member ID# and password to login. Note: There is a Security Code to determine that you aren’t a robot before you can login.

Q: How do I know how much of TravelSavings Balance do I have?

A: You will be able to see the TravelSavings Balance once you login to your private Member Back Office. And when you go to FaveTravelSavings.Com via your Back Office, you will also see the same amount in your Free Account.

Q: What if my TravelSavings Balance is not found?

A:It may be due to you joining FaveTrip.Com as a Free User. A Favetrip Free User does not have any TravelSavings Balance. If this is not the case, kindly contact our Help Desk or “Let’s Chat” from your Member Back Office.

Q: Why is it that I can’t get to my travel portal (FaveTravelSavings) in my new Member Back Office?

A:It could be because you had yet to activate your Free Account. You need to check our eMail account Inbox for a FaveTravelSavings Welcome Verification Email. Click on “Confirm Email” and then try to log-in again. This email verification may be in your Junk Box.

Q: Can I invite friends to join me also as a Free Member with FaveTravelSavings.Com?

A: Yes, you may. Firstly, you must join as a Free Member. Once your free account with FaveTravelSavings is created, you may login to your private Member Back Office. Click on “Invite Friends”. Choose how you wish to send your invitation (via Facebook, WhatsApp, WeChat, LINE, eMail…and more). You shall get $10 in TravelSavings when a friend joins you as Free Member.

Q: When I select “more” in Invite Friends in my Member Back Office, there is just a string of web-link. What do I do?

A: The web-link is your Personal URL. You may create your very own invitation in your other social chats such as QQ, Kakao, Instagram, Telegram, etc, but remember to cut and paste your Personal URL in your invitation.

Q: How does a friend join me as a Free Member, and how would I know?

A: When a friend receives an invitation from you via “Invite Friends”, there is a a link to your personal URL (username.uniqintl.com/invite). If interested, your friend shall click on the link and proceed to sign up. Once registered successfully, you can see this friend in your Enrollment Tree and you will have $10 TravelSavings added to your TravelSavings Balance. It’s as simple as A-B-C, and you don’t have to lift a finger to get the $10 TravelSavings except to send out invitations!

Q: Is there an expiry date for all my TravelSavings balance?

A: No, there is no expiry date. And you can get as much TravelSavings you want either from inviting friends as Free Member or just by consuming Uniq products.

Q: How does the Travel Savings Dollars work in FaveTravelSavings.com?

A: Let's say you have $50.00 in your TravelSavings Balance. And you wish to book a hotel room from a specific hotel on a specific room with a specific room type. FaveTravelSavings.com shall offer you up to $50 in savings from the lowest public public that's being offered on the internet. Once the amount of TravelSavings is used, it shall be deducted from your TravelSavings Bank. Try it out! You’ll love what you see!

Q: If I have $200 in my TravelSavings Balance, can I use the whole travel savings to buy down to get the lowest price?

A: It depends, but you will not get a free room if that is what you mean. For example, if the total lowest Public Price (see Compare Public Price) is $500, FaveTravelSavings may offer you $440 for that same hotel, same room and on the same date. It means you have saved $60 in your booking. Once booked with us, your TravelSavings Balance becomes $140.

Q: Why is it that the price being offered to me as a Member always differ when I login to FaveTravelSavings.Com at different times?

A: Our hotel and other wholesale travel providers offers their rates real-time, depending on the availability of each travel booking. Therefore, it is wiser to confirm a booking before price gets higher. This applies to FaveTrip.Com as well.

Q: How much of TravelSavings do I get when I enroll as a Free Member with FaveTravelSavings.com?

A: $50

Q: How much of TravelSavings do I get when a friend joins me as a Free Member with FaveTravelSavings.Com?

A: $10

Q: As a Free Member with FaveTravelSavings.Com, how can I invite friends as Free Members too?

A: There are a few days to do so.
1.Give your Member ID to your friend, and he uses your Member ID asPersonal Enroller when he/she signs up via UniqIntl.Com>Join Now.
2.You may login to your private Member Back Office > Sign Up Free Member.
3.You may send invitation to friends from your Member Back Office.
4.You may send your Personal URL to your friends and they click on it to register and join you.

Q: Can I create my own invitation using my own email or social media accounts?

A: Yes, of course, so long as you have your personal URL with FaveTravelSavings.Com/UniqIntl.Com.

Q: Can I create my own Username for my personal URL?

A: Yes, you may. During your first-time Member Login, you shall be prompted to create your own Username, if that username is still available. If you choose not to create your Username, then your UserName shall be your MemberID.uniqintl.com. But you may edit your UserName at any time from your Member Back Office>Edit Profile.

Q: Is there a limit to the number of friends whom I can invite to join as Free Member with FaveTravelSavings.Com?

A: No, there is no limit. The more the merrier! You get $10 TravelSavings for each Free Member you bring in!

Q: Can a Free Member with FaveTravelSavings.com buy other Uniq products?

A: Yes, a Free Member is also a Uniq Member (sharing your same MemberID), and so he/she may shop for products in Uniq International. You will get $1.00 in TravelSavings for each $1.00 you spend on Uniq products. The more money you spend, the more TravelSavings you’ll get. And there is no expiry date on your TravelSavings.

Q: Can I use my TravelSavings Balance to book travel for my friends or family?

A: Yes you can, but why do that when you can get them to join for FREE and at the same time get $10 added to your TravelSavings balance?

Q: Is there any expiry date for all my TravelSavings?

A:There is no expiry date.

Q: Is there any other ways for me to get TravelSavings besides enrolling new friends to join as Free Member with FaveTravelSavings.com?

A:Yes. You earn $1.00 in TravelSavings for each $1.00 you spend on Uniq products - UniqStrips, UniqStone, etc.

Q: Can a Free Member with FaveTravelSavings.com invite another to join FaveTrip.com?

A.No, because these are 2 different travel portals. You have to join FaveTrip.Com as a VIP Member first, and then Send Ricochet to invite friends to join you as FaveTrip Free User.

Q: What is the difference between a Free Member and a Free User?

A. Although, both memberships are with Uniq International but each type of travel membership is different. A Free Member is with FaveTravelSavings.Com, and he/she uses his/her TravelSavings balance to buy down from the cheapest public price for hotel bookings, etc. However, a Free User with FaveTrip.Com does not have any TravelSavings balance in their free account. Instead the Free User gets 50% of the total savings that’s being offered to a VIP member, which may be cheaper than that of the buy-down price of a Free Member with his/her TravelSavings Balance with FaveTravelSavings.Com.

Q: Which is better? Free Member or Free User?

A. It really depends on how much of TravelSavings Balance you have in your Free FaveTravelSavings.com’s account. If you had accumulated a lot of TravelSavings Balance, then it may be cheaper with TravelSavings.Com then getting the lowest price offer as a Free User with FaveTrip.com. If you are frequent traveller, then maybe you should consider upgrading yourself as a VIP Member and always buy at the lowest offered price by FaveTrip.Com.

Q: What does the Pop-In Window “Want to save more” mean when I want to book a hotel room?

A. This is what we call an UPSELL. The pop-up window will show you how much you can save if you upgrade to become a VIP member with FaveTrip.Com.

Q: Can a Free Member with FaveTravelSavings.com upgrade to become a VIP with Favetrip.com?

A. Yes, via your Member Back Office > Upgrade >VIP Member.

Q: How do I pay for my VIP Membership/Business Associate Upgrade?

A. Currently, we only except payment by Credit Wallet. Very soon, our internet payment gateway shall be installed and you may then choose to pay by credit/debit card, UnionPay, AliPay, etc.

Q: How do I buy Credits for my Credit Wallet?

A. You may buy them either from your Personal Enroller, or from a Uniq Distribution Center/Branch, or buy it directly from Uniq International.

Q: What is the currency used to buy Credit Wallet?

A. Currently, each Credit is US$1.00. However, each country may have their fixed currency exchange if you are paying in local currency.

Q: Can a Free Member with FaveTravelSavings.com also become a Free User with Favetrip.com?

A. Yes, but you have to be invited by a VIP Member with FaveTrip.com via a Ricochet.

Q: Can I keep my two types of free travel memberships - Free Member with FaveTravelSavings.Com and the other Free User with FaveTrip.com?

A.Yes, of course, and use whichever membership that gives you the best in savings for your travel. However and unless you have lots of TravelSavings Balance, you may find that the lowest price offered to a FaveTrip Free User may be relatively cheaper than that of a Free Member with FaveTravelSavings.Com.

Q: Do I lose all my Free Members when I upgrade to VIP Member?

A.No, you don't. Whether you friend joins you as Free Member, Free Member or VIP Member, they are always found in your Uniq Enrollment Tree.

Q: What do I do if I need help?

A.Login to your private Member Back Office. Click on “Let’s Chat” at the top panel and chat with our friendly customer support staff. If our customer support staff is not available, kindly leave a message and they will come back to you as speedily as they can. Or you may speak to any of our Support Team staff from Help Desk during office hours, Hong Kong Time. For a non-member, they may contact our Customer Support Team on “Let’s Chat” found on the home page - uniqintl.com.

Q: How do I join FaveTrip.com as a VIP Member?

A. Firstly, you need to have a Personal Enroller who is either another VIP Member or a Uniq Business Associate.

1. With an Personal Enroller ID, you may join on UniqIntl.Com > Join Now > Join as VIP Member. Membership fee applies.

2. You are invited to join as a Free User with FaveTrip.Com with a RICOCHET that’s send from your Personal Enroller. Once you successfully joined as a Free User, you may login to your private Member Back Office and click on Upgrade to VIP Member. VIP membership fee applies.

Q: Can a licensed travel agency become a VIP Member with FaveTrip.com?

A. Yes, of course. Travel Agencies serves sometimes hundreds or thousands of their regular customers. They may find our travel inventories cheaper than what they can get from their own travel providers.

Q: Can a VIP Member with FaveTrip.Com invite friends to join him in FaveTrip.com?

A. Yes. The VIP Member may send a RICOCHET via email or social media to all his friends from his Member Back Office. The friend who joins shall become a Free User with FaveTrip.com. A Free User gets half of whatever savings that's being offered to a VIP.

Q: Can a VIP Member with FaveTrip.Com invite friends to join as Free Member with FaveTravelSavings.Com?

A. Yes. You may do so from your private Member Back Office > Invite Friends.
Note:
When you select “Invite Friends”, you will be inviting friends to join as Free Member with FaveTravelSavings.Com. When you select “Send Ricochet”, you will be inviting friends to join you as Free User with FaveTrip.Com. These are 2 different travel platforms with different booking methods.

Q: What is the difference between a Free Member with FaveTravelSavings.Com and a Free User with FaveTrip.Com?

A. A Free Member uses his/her TravelSavings Balance to buy down further from the lowest public price in FaveTravelSavings.Com. A Free User does not have any TravelSavings Balance. Instead, a Free User is offered 50% of savings of the difference between the lowest public price and the actual price that Favetrip offers to a paid VIP member. Let’s say the lowest public price is $1,000. And Favetrip.Com’s offered price is $600. The savings for the VIP Member is $400. So, the Free User shall be offered at $800 for the same hotel, same room, same date rate. The remaining $200 (50% of the total savings) shall be given as Reward Credits to the VIP Personal Enroller.

Q: What is a 110% Best Price Guarantee?

A. Find a lower price anywhere online and we will refund you 110% on the difference in Reward Credits.

Q: What is a 110% Best Price Guarantee?

A. Find a lower price anywhere online and we will refund you 110% on the difference in Reward Credits.

Q: What is a 110% Best Price Guarantee?

A. Find a lower price anywhere online and we will refund you 110% on the difference in Reward Credits.

Q: Is there any limit to the number of travel bookings that I can do as a valid VIP Member with FaveTrip.Com?

A. No, you have unlimited number of bookings.

Q: As a VIP Member with FaveTrip.Com, do I get Reward Credit for inviting friends who joins me as Free Member with FaveTravelSavings.Com?

A. No. This is simply because FaveTrip.Com and FaveTravelSavings.Com are 2 different travel portals for each type of membership. If you wish to earn Reward Credits from your friends’ travel bookings, then you should choose “Send Ricochet” to invite them to join you in FaveTrip.Com as a Free User, instead of using Invite Friends from your Member Back Office.

Q: Can a Free User with Favetrip.com buy other Uniq products?

A. Yes, a Free User is also a Uniq Member, and so he/she may shop for products in Uniq International.

Q: Can a Free User with Favetrip.com get TravelSavings whenever he/she buys Uniq products?

A. No, because these are 2 different travel portals. A Free User always get half a savings from the lowest price guaranteed to a VIP Member. And therefore, no TravelSavings Dollar is needed.

Q: Can a Free User upgrade to become a VIP Member with Favetrip.com?

A. Yes, of course. When you upgrade, you'll get the full savings with the lowest price guarantee.

Q: What do I get as a VIP Member with Favetrip.Com if my personally- enrolled Free User books a travel?

A. You shall earn the remaining savings (from the price offered to the Free User) as Reward Credits. You may use Reward Credits to cheaper/free hotel rooms, flights, cruises, luxury home-stay, etc at 1 Reward Credit : US$1.00.

Q: Can a Free Member with FaveTravelSavings.com enroll a VIP Member with FaveTrip.com?

A. Unfortunately not. Only a VIP Member with FaveTrip.com or a Business Associate with Uniq International may do so.

Q: Do I get paid for enrolling a VIP Member, and how much?

A. Yes, if you are a Business Associate. As a Business Associate, you earn a Retail Profit of $70 for each VIP Member whom you enrolled. A VIP Member is considered a Customer Only, therefore, there is no commissions paid for enrolling other VIPs. That’s why you need to upgrade to become a Business Associate in order to start building an independent Uniq business.

Q: What happens when one of my personally-enrolled Free User upgrades to become a VIP Member with FaveTrip.com?

A. Your upgraded friend - like you as VIP Member with FaveTrip.Com - shall start to enjoy all his/her travel bookings at the lowest price guarantee. But you will not get any further Reward Credits from then on; nor will you get any commissions for this friend’s upgrade unless you upgrade yourself from VIP Member to Business Associate.

Q: Can I upgrade to become a Business Associate with Uniq International before one of my personally-enrolled Free User with FaveTrip.Com upgrades to become a VIP Member?

A. Yes, you most certainly recommended to do that . And you shall earn $70 as Retail Profit when that Free User upgrades to become a VIP Member. And you also get the PV too!

Q: How do I pay for my VIP Membership/Business Associate Upgrade?

A. Currently, we only except payment by Credit Wallet. Very soon, our internet payment gateway shall be installed and you may then choose to pay by credit/debit card, UnionPay, AliPay, etc.

Q: How do I buy Credits for my Credit Wallet?

A. You may buy them either from your Personal Enroller, or from a Uniq Distribution Center/Branch, or buy it directly from Uniq International.

Q: What is the currency used to buy Credit Wallet?

A. Currently, each Credit is US$1.00. However, each country may have their fixed currency exchange if you are paying in local currency.

Q: Do I get a fund if I quit as a VIP Member with FaveTrip.Com?

A. Unfortunately, No. That is the reason why we prefer you to join as a Free Member/Free User first until you are certain that a VIP membership has real value in savings for you.

Q: What do I do if I need help?

A. Login to your private Member Back Office. Click on “Let’s Chat” at the top panel and chat with our friendly customer support staff. If our customer support staff is not available, kindly leave a message and they will come back to you as speedily as they can. Or you may speak to any of our Support Team staff from Help Desk during office hours, Hong Kong Time. For a non-member, they may contact our Customer Support Team on “Let’s Chat” found on the home page - uniqintl.com.

Q: How can I join Uniq International as a Business Associate?

A. You need to have an enroller who is a Business Associate. A one-time Web Activation Fee of $99 plus a $1.00 monthly Web Maintenance Fee applies.
There is a Special Pre-launch Promo from 01 January 2020 until 31 March 2020, which you shall be given a complimentary FaveTrip VIP membership worth $350 if you decide to enroll with any enrollment pack and pay now! So hurry and sign up as Business Associate right away! Don’t miss this boat!

Q: Do I need to buy any products as a Business Associate?

A. It is not necessary because all purchases from your Free Members, Free Users or VIP members (as they are all your Customers) shall count towards your Qualifying PV for earning commissions from the Hybrid Compensation Plan. Please refer to “Opportunity” in your Member Back Office left control panel.

Q: Can I upgrade my Business Associate Rank?

A. Yes, you may at any time, via your Member Back Office>Upgrade Rank. The higher rank you upgraded, the more benefits you shall enjoy within the Hybrid Compensation Plan. Please refer to “Opportunity” in your Member Back Office left control panel.

Q: Can a Free Member upgrade to become a Business Associate?

A. Yes, at any time you want. Just do the upgrade via your Member Back Office > Upgrade to BA.

Q: When I upgrade from a Free/VIP Member to Business Associate, do I need to do it with an enrollment pack?

A: During the Pre-Launch Period from 01-01-2020 until 02-02-2020 it is mandatory to place any Enrollment Pack order in order to secure a position in the Uniq Global Placement Tree. You may choose to Pay Now or Pay Later. Note that there is a special pre-launch promo whereby you may enroll as Business Associate and pay with a Gold Enrollment Pack which you will get a FaveTrip VIP membership worth $350 - absolutely free.

Q: Can a Free Member with FaveTravelSavings.com enroll a Business Associate?

A. No. You need to upgrade to become a Business Associate first.

Q: Can a VIP Member with Favetrip.com enroll a Business Associate?

A. No. You need to upgrade to become a Business Associate first.

Q: Can a Business Associate enroll any type of memberships?

A. Yes, for all Free Member, VIP Member and Business Associate.

Q: Can a Business Associate enroll a Free User with Favetrip.com?

A. Not if you are also a Business Associate with a VIP membership with FaveTrip.Com. During the Promotional Period from 01 January, 2020 until 31 March, 2020, you will get a complimentary Favetrip VIP Membership worth $350. So, hurry! Join now before this period is over!

Q: What is the benefit of a Business Associate enrolling a Free Member with FaveTravelSavings.com?

A. When the Free Member buys UniqStrips or UniqStones, you earn a Retail Profit plus the 300 PV shall count towards your monthly qualification.

Q: What is my benefit if one of my personally-enrolled Free Member with TravelSavings.com upgrades to become a VIP Member with FaveTrip.com?

A. You earn $70 as a Retail Profit from the VIP membership upgrade, plus the 300 PV shall count towards your monthly qualification.

Q: What is my benefit if one of my personall-enrolled Free User with FaveTrip.com upgrades to become a VIP Member with FaveTrip.com?

A. You earn $70 as a Retail Profit from the VIP membership upgrade, plus the 300 PV shall count towards your monthly qualification.

Q: How can I do an upgrade my rank as Business Associate?

A. You may do so via your Member Back Office > Upgrade Rank.

Q: Am I required to hold a travel agent license as a Business Associate?

A. No, you don’t need to simply because you are not selling travel, but a membership to a Travel Club. Our wholesale provider is actually the party that sells all the travel inventories on FaveTravelSavings.Com and FaveTrip.Com and they have the travel license to sell, collect payment and honor all travel bookings made.

Q: Do I get paid on all the travel bookings of my own as well as those of my other downlines?

A. No. It is illegal to pay commissions to our members for all travel bookings made.

Q: As a Business Associate, am I required to maintain any Personal Volume to qualify for my commissions?

A. Yes, you need to. It is either a minimum of 50 PV monthly in order to qualify for the Unilevel Team Commissions and the Unilevel Infinity Commissions. To qualify for all other commissions, you need another 50 PV monthly, totaling 100 PV. For more information, kindly refer to the Opportunity Section in your Member Back Office.

Q: How do I pay for my Business Associate Upgrade Rank?

A. Currently, we only except payment by Credit Wallet. Very soon, our internet payment gateway shall be installed and you may then choose to pay by credit/debit card, UnionPay, AliPay, etc.

Q: How do I buy Credits for my Credit Wallet?

A. You may buy them either from your Personal Enroller, or from a Uniq Distribution Center/Branch, or buy it directly from Uniq International.

Q: What is the currency used to buy Credit Wallet?

A. Currently, each Credit is US$1.00. However, each country may have their fixed currency exchange if you are paying in local currency.

Q: What happens if my personally-enrolled Free Member/VIP Member upgrades to Business Associate first before me?

A. Your downline Business Associate shall be rolled up to the next qualified, active Enroller above you...and you'll lose him and his whole network of members…forever.

Q:What happens if I do the upgrade to Business Associate later than my personally-enrolled Free Member/VIP Member?

A. Your personally-enrolled Free Member/VIP Member who upgraded earlier than you shall be rolled up to your next qualified, active Enroller above you. And you lose that downline forever.

Q:When my personally-enrolled member is rolled up once he becomes a Business Associate before I do, does all his personally-enrolled Free/VIP Member roll up together with him/her as well?

A. Yes, in the sense that he will continue to enjoy all the Retail Profits and PVs that his personally-enrolled people buys Uniq products or do an upgrade.

Q:Can I appeal if my downline is rolled upwards due to my neglect?

A. Yes you may, before any commissions are paid out. It is at the discretion of the management. Management’s decision is final. And there may be an administrative charge imposed for moving back that downline and/or his whole network to you.

Q:Can I choose where I want to be placed in my enroller's Placement Tree?

A. Unfortunately not, as you won’t have that option do that during your sign-up process. However, you may always talk to your Personal Enroller about it before the closing date of that Pay Period.

Q:Is there any geographical limit as to where I may enroll Free Members, VIP Members and Business Associates?

A. As a rule of thumb, Uniq International is a global company. And so you may enroll seamless in any country around the world. However, there is certain regulations in a specific country which may affect how commissions are paid to you. You need to check with our Customer Support Team first to avoid any legal implication when enrolling in a global market.

Q:How do I earn my commissions as a Business Associate?

A. Please refer to the Opportunity Section in your Member Back Office, or download the Hybrid Compensation Plan pdf from there. If you have any further questions on the compensation plan, do contact our Member Support Team, or refer to the Member FAQs - Opportunity.

Q:Do I get paid commissions on all my downlines’ travel booking?

A. No. It is illegal to pay out commissions for all downlines’ travel bookings.

Q:How do I get paid my commissions?

A. Commissions are calculated at the end of each Pay Period, and paid to all Business Associates on the second Monday after that Pay Period into your Bonus Wallet. From your Bonus Wallet, you may transfer any Bonus Balance to either your Credit Wallet, QinuPay or to your designed Bank Account. You may also redeem your Bonus Balance for CASH with any of Uniq Distribution Center at the fixed exchange rate from USD to local currency.

Q:How do I get paid my commissions?

A. Commissions are calculated at the end of each Pay Period, and paid to all Business Associates on the second Monday after that Pay Period into your Bonus Wallet. From your Bonus Wallet, you may transfer any Bonus Balance to either your Credit Wallet, QinuPay or to your designed Bank Account. You may also redeem your Bonus Balance for CASH with any of Uniq Distribution Center at the fixed exchange rate from USD to local currency.

Q: What do I do if I need help?

A. Login to your private Member Back Office. Click on “Let’s Chat” at the top panel and chat with our friendly customer support staff. If our customer support staff is not available, kindly leave a message and they will come back to you as speedily as they can. Or you may speak to any of our Support Team staff from Help Desk during office hours, Hong Kong Time. For a non-member, they may contact our Customer Support Team on “Let’s Chat” found on the home page - uniqintl.com.

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